Refunds Policy
Refund Policy
Glory Store have very friendly and easy return policy. You may return the leather jacket in your country address. The leather jackets return is easy.
Glory Store aims to always provide high quality Goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions.
We have 3 options to returns for convenience of Customers choice
Option 1: Return & Full refund
Option 2: Return & Replace
Option 3: Return & Exchange
Exchange/Replace, Return old jacket and postage or shipment bare by Customer. We will send you same jacket after receiving the old jacket. If you receive Goods which do not match those that you ordered, unless accompanied by an explanatory note detailing the changes, stating reasons for the changes and setting out your options, you should contact us within 7 days to arrange collection and return. Seasons Clothing is not responsible for paying shipment costs. You will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the Goods. Refunds and replacements will be issued upon our receipt of the returned Goods.
If any Goods you have purchased have faults when they are delivered to you, you should contact glorystore.com.au within 7 days to arrange collection and return. Glory Store is not responsible for paying shipment costs. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.
If any Goods develop faults within their warranty period, you are entitled to a repair or replacement under the terms of that warranty.
If Goods are damaged in transit and the damage is apparent on delivery, you should sign the delivery note to the effect that the goods have been damaged. In any event, you should report such damage to glorystore.uk within 10 days and arrange collection and return. Glory Store is not responsible for paying shipment costs. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.
You have a statutory right to a “cooling off” period. This period begins once your order is complete and ends 7 days after the Goods have been delivered. If you change your mind about the goods within this period, please email us, await a reply, then return them to Glory Store within 7 days of receipt. Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new (including any tags, packaging, boxes etc) as they are deemed part of the product, without any additional work on the part of Glory. You are responsible for paying shipment costs if Goods are returned for this reason.
If you wish to return Goods to Glory for any of the above reasons, please contact us using the details to our E-mail to make the appropriate arrangements.
Glory Store reserves the right to exercise discretion with respect to any returns under these Terms and Conditions. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:
Any use or enjoyment that you may have already had out of the Goods;
Any characteristics of the Goods which may cause them to deteriorate or expire rapidly;
The fact that the Goods consist of audio or video recordings or computer software and that the packaging has been opened;
Any discounts that may have formed part of the purchase price of the Goods to reflect any lack of quality made known to the Customer at the time of purchase.
Such discretion to be exercised only within the confines of the law.
Return Must:
- Be returned in their original packaging.
- Not appear to have been worn or washed.
- Be received by our customer care department within thirty days from their delivery date.
Returns Must Not:
- Be altered or damaged due to customer misuse or abuse.
- Have self-generated rips, tears, snags, stains, etc, due to customer misuse or abuse.
- Smell of smoke, perfumes, deodorants, lotions, or any other fragrances or odours.